The right message, to the right customer, automatically.
New customers get welcomed and asked for a review. Regulars get thanked and treated like VIPs. Birthdays and milestones get noticed. Every message is triggered by what the customer actually did — no lists to build, no campaigns to remember to send.
Talk to us arrow_forwardWelcome + review ask
Thank-you + VIP perk
Birthday / anniversary
Example — messages that fire on behavior, not a calendar.
Welcome series
A first-order customer gets a warm welcome, a nudge to follow you, and a review request timed for when they’re happiest.
Thank-yous & VIP treatment
Your most frequent and highest-spend customers get recognized — a thank-you, an early look at a special, a small perk — so they stay loyal.
Milestone triggers
Birthdays, first-order anniversaries and “you’ve ordered 10 times” moments become a reason to reach out with an offer.
No spreadsheets
It runs off your order data. Nobody exports a list, nobody schedules a blast — the right message just goes out when the trigger happens.
Map the journey. We define the moments worth a message — first order, tenth order, gone quiet, birthday.
Approve the templates. You sign off on the copy and offers once. They stay in your voice.
It runs on its own. Every customer moves through it automatically, and the monthly report shows the impact.
Is anything happening after a customer’s first order?
Where your current follow-up — welcome, thank-you, win-back — is leaking repeat orders.
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